BHuman Persona

Product details
Verified Purchaser badge

Verified purchaser

Member since: Dec 2023Deals bought: 70
2 stars
2 stars
Posted: Jul 17, 2024

Unfortunately, the program does not fully correspond to its description on appsumo.com and contains errors

Unfortunately, the program does not fully correspond to its description on appsumo.com and contains errors. The creators write on appsumo.com: “Delegate tasks to your AI clone
Best of all, your AI clone has its own browser to complete multiple tasks on your behalf—it can even spin up more clones!
Describe your task in the search bar and your clone will take care of the rest
Observe your AI clone as it works, chat with it, and jump in to help if needed.”
But these features aren't really available even on the most expensive Tier 3 plan I purchased. Immediately after the purchase, I was able to create 1 person, clone my voice and video, and add the necessary information to the database. However, the speech engine provides acceptable speech quality only in English. In other languages, it is very difficult to understand a person’s speech due to a terrible accent that cannot be corrected. In fact, I received a chatbot that I could configure for the documents I needed. I was able to install it on my site for text message replies while disabling voice replies and video. This chatbot gives very reasonable answers that are a couple of sentences long. Yesterday I tried to change the video of my person using the built-in function - Face cloning, but the program does this instead of 30 minutes 16 hours and cannot complete the face cloning. Apparently something broke. I tried to get support help. I spent an hour and a half explaining the problem I encountered, sending the same screenshots several times. But as a result, I only found out that the developers live in a different time zone. Unfortunately, this didn't help me at all. On the plus side, I would like to note that the person works well in text chat mode and in English. Also recently, it became possible to create video responses based on previously created text responses. However, the video quality is low. At a frame resolution of 1920 by 1080, it has a data transfer rate of less than 1 Mbps with all the consequences for image quality.

Founder Team
Don_BHuman

Don_BHuman

Jul 17, 2024

"But these features aren't really available". They are. You can use the task engine by visiting the dashboard homepage and scrolling down.

In non-English languages, we are coming out with an update soon that will match the quality for English. We have mentioned this many times in the Q&A section, so hang tight!

It sounds like you got a bug, sorry about that! We have cloned thousands of people for video persona already, waiting time is usually under 20mins. Nobody has had issues so far, so it's surprising to hear this. I'm sure our support team is on the case here. We cannot cover all time zones due to budget constraints, but maybe as we grow we can hire more support agents across the globe :) In the meantime, our average ticket resolution time is under 24 hours.

In fact, I think I heard something about this from our head of support and that it's already been solved, right?

All in all, can you please revise this review? I don't think 2 stars is fair for missing where to find a certain feature, and for one bug that I believe has already been resolved for you. Thank you!

Helpful?
Ratings