I was initially quite pleased with the teleprompter functionality and the options to adjust it. However, any additional features require payment, and the costs are quite high. I decided to purchase the add-on to create my twin avatar, which worked well, and I was happy with the outcome. Unfortunately, the package only includes 15 video minutes, and the instructions provided were unclear—especially since English isn't my first language. As a result, I accidentally "wasted" 7 minutes creating a Santa Claus avatar.

As a small business owner, it's simply not feasible for me to spend around $100 just to buy additional credits for creating videos. Unfortunately, customer support was not helpful in resolving these issues. In hindsight, I regret purchasing BIGVU and would not recommend it or buy it again.