Q: I paid for AItable Tier 5 Plan and now I need to pay again for Bika?
I purchased the Tier 5 plan for AITable believing it was a lifetime deal, as was clearly presented in your roadmap and marketing. Many of us supported the product early on based on these promises. But now, with the sudden shift to a new version under “Bika,” we’re being asked to pay again?
This is extremely disappointing. There’s been no clear communication, no migration plan for existing users, and it feels like we’re being penalized for trusting in your original vision.
You should offer a migration path or honor the original lifetime deal. This kind of practice undermines user trust and creates unnecessary issues.
How can I request a refund for my AITable purchase?
@AppSumo we’d really appreciate your support on this.
Thea_Bika.ai
Edited Mar 27, 2025A: Hi RpSran, thanks for bringing this up — and sorry for the confusion.
If you purchased AITable Tier 5 on AppSumo, you're eligible for a free Bika.ai benefit based on our Benefit Redemption Rule. This doesn't affect your original AITable LTD plan, so you can continue using both platforms depending on your needs.
To claim your Bika.ai benefit:👉 https://bika.ai/u/FstjDi
We’re not planning to shut down AITable — it will remain accessible, with basic maintenance and bug fixes as needed. However, we won't be adding major new features moving forward.
You can find more details here:👉 https://community.bika.ai/t/to-our-loyal-aitable-ai-sumo-lings/72
Thanks again for your early support — and if anything's unclear, feel free to reach out or post in our community: https://community.bika.ai