still2still2PLUS
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Member since: Mar 2024Deals bought: 9
1 stars
1 stars
Posted: Apr 25, 2024

Big Problems so far

LOTS of problems.

- I broke down my client list into under 500 each upload so it would work because over 500 per upload causes an error.
- I am able to upload now, but it doesn't import all contacts. I don't know which ones are missing, I just see the total number.
- You have no filters, or column settings so I can't filter contacts properly.
- You have only one "Name" field when importing instead of "First Name" and "Last Name" or which causes the uploads not to work properly for csv files with names that need to be categorized separately.
- There is no bulk delete option for contacts, so I can't delete them all to re-import properly.

SO many problems here.

Founder Team
Bilal_Billed

Bilal_Billed

May 9, 2024

Hi,

Thank you for leaving a review.

1. We released CSV import a day or two ago and we communicated to our users that if they face any problems please reach out to us and we also mentioned that you can only do 500 contacts at once right now.
2. Please reach out to our support and we would be more than happy to sort out your problems.
3. That's right, we do not have any filters right now but this is not a bug. It's a missing feature or an option that we plan to add.
4. We intentionally kept the Name field single and we might change it later in future.
5. Yes, there is no bulk delete feature right now. But, please reach out to our support. We would be happy to help you with this.

Can you please list the problems you are facing as most of these are not problems but missing features.

Thanks again.

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