Why Aren\u0027t AppSumo Customers Grandfathered Into Any New Features?\u000aI purchased Tier 2 in March 2022, and upgraded to Tier 3 in May 2022, so I have been a supporter of Bramework for a couple of years, so I wanted you to succeed.\u000aI was extremely disappointed a few months back with the fact that improvements to the platform have not been shared with the AppSumo early adopters. It\u0027s not as if the features you have implemented create additional running costs as far as AI credits are concerned, as First Draft Pro (for example) can simply use the allotted AI credits per month, which for me on Tier 3 is 200,000 words. So why don’t I and other AS customers not have access to these features? The same goes for Nova Chat and Blog Booster.\u000aI am (now) also extremely annoyed with AppSumo, as it appears they haven\u0027t done their due diligence before relisting Bramework. The Deal Terms \u0026 Conditions here clearly state, \u0027Previous AppSumo Plus customers will be grandfathered into any new features and feature limits.\u0027 Well, Bramework has added new features since leaving the platform, and guess what? They are all add\u002Dons which require additional monthly payments.\u000aI look forward to reading your response.

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Handy_Bramework · Answer

I completely understand your frustration and appreciate your support as an early adopter. I want to clarify a few points to help address your concerns.\u000a\u000aWhen we introduced new features like First Draft PRO, Smart Web Navigator, Nova Chat, and Blog Booster, we made them available as add\u002Dons to manage the sustainability and development costs associated with these advanced tools. \u000a\u000aWhile some features might not directly increase running costs, others do, and we had to balance providing value to our users with maintaining the platform’s viability.\u000a\u000aThat said, we have indeed grandfathered users like you into several new features, including Quick Draft, Team Management (which allows you to limit team members’ word usage), and Custom Post Status. Additionally, Nova Chat is included as part of your plan. \u000a\u000aHowever, features like the Smart Web Navigator, Blog Booster, and First Draft PRO are offered as add\u002Dons due to the specific costs associated with their development and maintenance.\u000a\u000aI appreciate your concern, which has helped us notice some missing features on our product, and we are committed to continually improving our offerings.\u000a\u000aI understand this might not fully align with your expectations, and I genuinely apologize if it feels like a letdown. Your feedback is crucial, and we’re constantly reassessing how we can provide the best value to our loyal users.\u000a\u000aPlease know that your continued support is deeply appreciated, and we’re committed to making Bramework a tool that benefits all users, including those who have been with us from the beginning. If you have any further questions or suggestions, I’d love to hear them and work together to find a way forward.\u000a\u000aThank you for your understanding and your dedication to Bramework’s success.

65454499sf8845dfh5f9859t52 · Answer

Bought the deal Nov 2022. But, same feeling that - no real features for loyal customers. Appsumo marketplace would be a head start for those startup who can offer future updates to their early investors.

It would be great if Bramework consider all the future updates with certain limits for Appsumo customers.

Otherwise really Really frustrated with the current policy.

0fe9bc77075844d7a0db57c5efd1b7ad · Answer

This is the biggest BS policy I have ever heard of in my entire life ... I will not be buying from you all anymore. Nothin\u0027   Nada   Zip   Zilch  No More EVER!

TGlife · Answer

It\u0027s riddled with upgrades and no opportunity to use your own API. You are not missing anything

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