Great Potential, but misses the mark.
I have pushed though trying to use this product for 3 months now but I see no signs of progress. Loading your folio page is incredibly slow. Colours and modules don't update correctly when they have been changed and you can end up with empty modules in your folio with no content. I have been unable to use a custom domain name as it says I have reached the maximum. Tried to contact "support" a couple of times and no reply.
Great potential but i'd probably give it a miss for now.
Adventurous
Jun 5, 2024Thank you for your detailed feedback. I'm sorry to hear about the difficulties you've experienced with the product. Your insights are incredibly valuable as we strive to improve.
1. Loading Speed: We understand that slow loading times can be frustrating. Our team is actively working on optimizing performance to ensure faster load times.
2. Colour and Module Updates: The issues with colours and modules not updating correctly and resulting in empty modules are concerning. We're looking into these bugs to provide a more seamless experience.
3. Custom Domain Limitation: It seems there's an issue with the custom domain limit. This should not be happening, and we're investigating it to find a resolution.
4. Lack of Support Response: We apologize for the lack of response from our support team. We are working on improving our support system to ensure timely and helpful responses.
We recognize the potential of our product and are committed to making the necessary improvements. Thank you for your patience and for sharing your experience. We hope to address these issues soon and provide a better experience for all users.