I'm giving up with this product
I've waited over 4 weeks for a response from the vendor, involved AppSumo support and I haven't had any response. I would strongly recommend giving this a miss until there is a presence to support and respond to the most basic of queries.
- The activation code didn't work - stuck on the free version without any of the functionality.
- Various elements in the UI don't seem to work
It has enormous potential, but I wanted something to use now.
Adventurous
Jun 5, 2024Thank you for sharing your experience. I'm truly sorry to hear about the challenges you've faced with the product and the lack of support. Your frustration is completely understandable.
1. Activation Code Issue: The problem with the activation code not working and leaving you stuck on the free version is unacceptable. We are urgently looking into this to ensure it doesn't happen to other users.
2. UI Elements: The non-functional elements in the UI are also a significant concern. Our development team is prioritizing these issues to improve the overall user experience.
Your feedback about the product's potential is appreciated, and we understand your need for a functional and reliable tool now. We're committed to making the necessary improvements and enhancing our support system to respond to basic queries promptly.
Thank you for your patience, and we're deeply sorry for the inconvenience caused.