A: Hi, Ludovic!

Thank you so much for your interest in BirdEatsBug service.
First, you have three options to get visible proof of an error:
1) Record Tab
2) Record Screen
3) Take a screenshot
You can record a tab, reproduce the issue and stop the recording.
Then you need to upload this report to our workplace, and then you can copy a link and send it to the engineer, or forward it directly to Jira or another issue tracker.

There are some helpful links that can be viewed before using our product:

- Example bug report: https://app.birdeatsbug.com/sessions/example

- Quick demo: https://youtu.be/3pSdi2PvBik

- We are not super active on Facebook, but we'd love to see you in our Slack community: https://join.slack.com/t/birdeatsbugcommunity/shared_invite/zt-ahrw9n8x-F5ZZgacnTQ0S3bLn1frf1Q

Regarding the workplaces and members, currently, one email account can only have a workspace when you sign up, and you can invite members to this workspace. In case, your team want to have different workspaces to work on, there are 2 ways:

1. You can invite your team members to your workspace, then each of them will be granted a personal workspace right after they sign up. They can invite you to their workspace as well
2. Your team members can sign up for a new account, and then they can invite you to their workspace

Note: AppSumo allows one purchase per email address (so you can have only 1 workspace on an AppSumo plan), but you can always choose to upgrade a workspace later with our normal plans.

Point 2:
Integrations are also done on a workspace level, you can also connect each workspace to a different GitHub project, or even 1 workspace - to Jira, 1 - to GitHub, etc. And you can also have multiple integrations in the same workspace, i.e. Jira, Slack and GitHub.

Point 3:
User management is also done on a workspace level, so you can have multiple workspaces - each with a different set of users.

Please let us know if any other questions arise. We are always glad to assist :)

Margaret,
BirdEatsBug