Bird Eats Bug was on my radar for awhile...I have looked at the product page countless times wondering if it would be worth it, should I get it, etc.

Today I finally decided to pull the trigger.

In just a few tests, I can see the power and benefit of this tool! What really "sold me" was the promise of the SDK that would allow us to put a "report bug" tool on our app and would allow users to send a bug report without creating an account. Since I am about to start up a Saas, I thought this would be invaluable!

I started with a Tier 3, but sadly realized that workspaces aren't included (at least not as of yet). Since I wanted my SaaS to have its own space for that team, but still saw this as a value for my own work, I downgraded my main account to Tier 1 and I bought a separate Tier 3 for my SaaS (I really don't need 100 users, but wanted to show the extra support).

I had some issues getting my second account to login, Omair from BEB did a video call with me the same day to ensure it was all working (of course it logged in fine when I was on the call!).

I really look forward to buying this tool! My only wish is that at least in the Tier 2 or Tier 3 larger plans, it would allow for workspaces. If this was something that would be for sure in the Roadmap, I would actually consider upgrading my Tier 1 account back up to Tier 3 so I could have that for future projects!

This is definitely a product you don't want to miss! The details it collects and gives for bug reporting can definitely save a lot of time and frustration for developers to gather, work through, and emulate...I look forward to seeing how this progresses!!!

***This review was written WITHOUT any promise or expectation of incentives***