Q: Form submissions to different email recipients.
First, I really like all of the options in this product. Unfortunately, I'm looking for settings that I have yet to find. I have multiple forms on a specific website that need to be send to multiple email addresses. Basically as per my previous form provider I need to do the following when a form is submitted:
1. Sender - receives an email confirmation including their submission details once they submit the website form.
2. Form submission is sent to 5 separate email accounts.
There are 4 forms on this particular website and each form has different parameters for recipients ie HR Dept, CRM, CEO etc. I just started using your product and can't seem to find these settings. I assume I am just missing something obvious but could you please confirm the settings I listed above are possible with your product. Thanks in advance!
Yes, the functionality you’re asking about is absolutely possible with Bit Form. Here's how achieve your requirements:
1. Send a Confirmation Email
*Go to Form Settings→Email Template and create a new template.
→Conditional Logic
*Click Add Conditional
Action Effect: Only on Form Submit
Action Behavior: Always (or set conditions if needed)
In Additional Actions, check Email Notification
In the To field, insert the email field from the form.
2. Send the Form Submission to Multiple Recipients
If all recipients will receive the same email content:
→In the same Conditional Logic section: In the To/CC/BCC field, add multiple email addresses separated by pressing "Enter"
→If different forms or recipients need different content:
*Create multiple Email Templates and multiple Conditional Logic entries.
*Set conditions for each logic block to target different email addresses.
Helpful Links for Setup:
📧 SMTP General Settings: https://bit-form.com/wp-docs/form-settings/#smtp-configuration
📝 Email Template Guide: https://bit-form.com/wp-docs/email-template/
⚙️ Setting Up Email Notifications: https://bit-form.com/wp-docs/apply-conditional-logic-using-bitform/setting-up-email-notifications/
Verified purchaser
Thank you very much! I followed your instructions and have email submissions working like a champ. I'm really enjoying all the features and flexibility your solution provides and can happily transition all my sites forms to your platform saving me a ton on subscription fees. Thanks a lot!!!