I'd been using Bit Forms free on several client projects, and it’s become my go-to solution for WordPress forms. What sets it apart isn’t just one thing, it’s the combination of depth and usability that’s hard to find elsewhere. Using the pro version now, I'm even more sold.

The feature set is legitimately impressive. Conditional logic, multi-step forms, payment integrations, calculation fields, and a visual form builder that actually makes sense. You get features that usually require premium add-ons for free, and then unlock even more with this plan.

But here’s what really sold me: the support. I’ve submitted maybe four or five tickets over the past while, and every single time I got detailed, helpful responses within hours. Not generic copy-paste answers either. The team clearly understands their product.

Performance is solid. Forms load quickly and don’t bloat the frontend with unnecessary scripts. The admin interface is clean without being oversimplified, and you can get pretty technical with custom CSS and JavaScript hooks when needed.