I'm trying to integrate WooCommerce with my email system.
I'm trying to integrate WooCommerce with my email system. Basically, I want to achieve a setup where customer will be assigned to a specific email list based on the product they purchase. The only issue I've encountered is using a variable related to the ID of a specific product in a logical condition. Unfortunately, I can't seem to find such a condition when the trigger is set to "Order Status Change Specific Status" which I need to use due to the nature of external product systems. Yes - all my products aren't directly assigned to the WooCommerce database; instead, a correct parameter called Product ID is returned upon purchase, which I really need to use. Furthermore, when I choose a trigger other than "Order Status Change Specific Status", such as "Booking," the Product ID parameter is included in the logical data. I don't understand why I can't use the same parameter in another way. So, my question is: how can I utilize the Product ID parameter in the logical data when "Order Status Change Specific Status" is selected as the trigger in WooCommerce? Thank you for your helping.
We understand that you are facing an issue with the "Product ID" not being available in the conditional logic of the "Order Status Change Specific Status" trigger. This could be because there might be multiple products under an order and their details are available under the line items field. However, the line items are being sent as an array, which is why the "Product ID" is not available.
But don't worry, you can still retrieve the "Product ID" by using a Custom Action. In this case, you will need to write the code manually. Our documentation on Custom Action will guide you through the process. You can access the documentation by clicking on this link: https://bitapps.pro/docs/bit-integrations/actions/custom-action-integrations/