Hey Mr Andrew!

We're sorry if our app doesn't fulfill your needs.
That happens... no hurt feelings.
Yes, bugs can be really annoying (we'd have gladly assisted if we were aware through an email).
Also, we are actively fixing them, so thank you for letting us know about it!

Regarding the reviews, fortunately we do not have or condone fake reviews, everything left here is genuine, but we understand your frustration.

As for the Academy, it's designed to complement our service, and it's free for everyone.
No upselling. It's a free resource to help users get the most out of our platform.

We want to clarify that our goal isn't to compete with VidIQ. We're here to serve a distinct purpose.
It was never our intention to be merely a copycat product.

In any case, thank you for your feedback, it's really valuable for us to know what's expected of the software and in what direction we should move.
Hopefully we can convince you to come back in a later date!

Cheers