3.8
Taco ratings
Customers appreciate Blastable for its exceptional support, high deliverability, and ease of use. Some users have mentioned minor drawbacks such as branding in outgoing emails and limitations on list imports. With an overall rating of 4.3 and positive feedback, Blastable is a solid buy for those in need of reliable email marketing. Plus, with a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Could be 5 tacos, but....
We wanted this to work as our go to platform for email marketing. We have invested in the Tier 4 as it seemed as a decent and promising tool for sending out email campaigns but:
- The 24/7 Live Support chat does not exist - and it is clearly stated in the product page
- The Support is really slow, and what is worse is their tone of communication like "If you don't like it you can use MailChimp"
- There is a limit of 1000 contacts per day for importing subscribers, and we have a client list of 8000+ subscribers so we have to tell them something like "We will send the campaign in 8 days" - There is no mention of this in the offer
- From name field does not accept UTF-8 characters which is really unacceptable, and what is worse is the Support's answer "This is an english dominant platform." LOL
- Emojis in the email content are stripped
- HTML editor is a partial HTML editor which strips some of the code, it would be nice if we could completely define the HTML for the email, and WYSIWYG editor seems a bit outdated, it offers Flash :D
- You cannot translate the unsubscribe text in the email footer, etc.
- Analytics is pretty basic, you cannot see which subscribers opened, clicked or unsubscribed (or we do not know how)
- You cannot make the segment based on the subscribers that did not open the specific campaign
- UI is not so good, but that is the least of our concerns
What do we like?
- The speed of the app is ok, it rarely has delays on loading
- Upload of the contacts is fast and the "verification" is also ok
To conclude - it is a promising tool, but at the moment it lacks quicker support, no limit import of contacts, support for the UTF-8, and better analytics.
Justin_Blastable
Oct 2, 2025Let me address this review as there seems to be something a little funky and misleading going on:
1. We have live chat support. Not 24/7 live chat support. Live chat support does not equal 24/7 live chat support. Sorry if that confused you.
2. Your last customer support ticket was responded to in 1 hour and 40 mins, that doesn’t seem that slow to me, but of course you’re entitled to your own...
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Verified purchaser
Very Disapointed
First, thier email confirmation system isn't sending out emails ... I tried two diffrent working emails ... nothing ... and yes I checked the spam folders.
And to make matters worst, thier support system doesn't work ... when you submit the ticket it just hangs nothing ... I also tried the Chat Bot but only get a thank you message.
VERY disapointed ... you can't setup anything untill the confirmation emails are sent ... BUYER BEWARE!
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Verified purchaser
Good one !
Blastable has exceeded my expectations in every way. From its ease of use to its robust features and stellar customer support, I highly recommend Blastable to anyone looking to elevate their email marketing game. It's worth every penny!
Justin_Blastable
Mar 20, 2025Thanks so much for the amazing review @CuddlyWuddly - it makes our day to hear that it's exceeded your expectations!
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Verified purchaser
Blasting my hopes.
Unfortunately, Blastable doesn't care about its customers after it has sold to the sumolings.
When I bought tier 1 of the Blastable offer to test, I saw the possibilities of the other tools and then bought another ticket for the price of tier 3. I have already sent more than 5 emails asking them to upgrade my purchase to tier 3, but they never did. In all the tickets I opened with support, they asked for proof of purchase here from Appsumo, I sent it every time, but it's like doing nothing. It hurts when such a promising service provider acts in such an inappropriate and dishonest way. I'm tired of sending emails to a company that should take emails seriously. They´re able to blast my hopes. Maybe Acumbamail should be a better choice.
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Verified purchaser
Great bang for the buck
Despite being a startup, the team behind Blastable has gone above and beyond to provide exceptional support. Their commitment to helping users succeed is truly impressive.
I’m surprised by some of the low-star reviews mentioning its lack of cold email features—it’s clear that Blastable is designed to focus on high deliverability, and it excels at that. If you’re looking for a tool that ensures your emails reach the inbox, this is the one.
The value for money is outstanding—big bang for the buck! I haven’t even scratched the surface of all the features they offer, but I’m excited to explore further. Blastable is already proving to be a solid investment.
Highly recommend for anyone serious about deliverability and email campaigns!
Ryland_Blastable
Dec 12, 2024Hi Sam! Thank you so much for your awesome review, we're thrilled to know you're loving Blastable, the support, deliverability, and value! Always here to help and excited for you to continue exploring our features. Rock on!!
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