Q: I have signed for the free trial, and now im unable to cancell the subscription, not even able to downgrade to a lower tier..
got signed for the basic right away for 199 euro. i tried to remove the payment option i can't do this either.. ended up deleting the account because there is no option to stop the free trial. right now i don't even know how to access the program i'm not sure if i will be charged.. this is a complete mess never experienced something like this with any website
Paul_Blits.ai
May 15, 2024A: Hi,
Sorry you experienced the trial period as problematic.
I can't see which email you used to create a trial account (it's unrelated to AppSumo) please write an email to support@blits.ai.
I'm happy to help you by removing your creditcard and reversing the charge if applicable.
As background:
The trial is free for 14 days, unless you upgrade in the meantime at which you get a warning message that you will be charged before you proceed further.
If you did not upgrade and 14 days were not over you will not get charged.
Regards,
Paul