Not multi-currency, not multi-language, only supports US-based customers
I bought Tier 2 two weeks ago and I am still not able to use the tool! In my opinion, this tool was not made with European customers in mind, which is ok but then it really needs to be advertised differently.
For example, it does not provide multi-currency, it is only available in USD. I have informed them since day 1, two weeks later EUR is still not available.
It is also not multi-language, basically changing your location and currency in your company settings does not reflect anywhere in the tool, or on the invoices.
Also besides VAT validation not being available, it simply does not even allow to enter any VAT data.
Furthermore payment reconciliation does not even support European banks and payment collection do not support European payment methods. They do offer stripe integration but only for credit card payments.
For all these reasons, no, I do not believe this tool was made with European customers in mind, only for US.
Finally service support chat response time is extremely slow, you can only contact them via a chat but the thing is nobody is ever present in that chat, and I have tried all hours of the day. Therefore you have to wait 24hrs before you get an answer, and even if you reply right away, since nobody is connected, you will have to wait another 24hrs. They might as well switch to an email service support, that will definitely lower the expectations because when I contact service support in a chat, I am expecting an actual conversation through an instant messaging system.
Now this would not have bothered me of course if the tool was actually working for my use case. Then I would not need to contact service support as often and probably not have noticed their extremely slow response time.
In conclusion, if you are a US-based company with US clients, this is a great tool, it offers lots of very useful features, great value for the price and I would definitely give FIVE TACOS !
However if you are a Europe-based company with European customers, you'll have to find another tool unfortunately. It is simply unusable and most of the awesome features are not applicable to Europe, therefore I can only give one taco!
I really do hope I can find a similar LTD deal that works for Europe!
Founder Team
Danilo_Blixo
May 9, 2024
Please request a refund from AppSumo and I’ll give you a free lifetime account for your troubles so you can use Blixo once we can support your use case (non-USD currency display, translation, VAT, and non-US bank reconciliation). If anyone else is having similar issues trying to bill customers in a currency other than USD email support@blixo.com and we’ll offer you the same deal.
I have wanted to overhaul my subscription setup for a while. Not only is Blixio 10x more powerful/functional than what I have been using, but it is a lot more straightforward to setup. I am not the first reviewer to mention how clean the setup is, that is called a clue.
Anyways the tool looks awesome, Danilo answers questions the way I like, and he has a rockstar background.
Founder Team
Danilo_Blixo
May 9, 2024
Appreciate the review and glad you found Blixo more powerful than your old solution, easy to set up, and clean! Happy to answer anymore questions that you have. :)
Blixo has a very basic, and clean interface and is a very easy system to get set up. Really robust in their offerings, and does exactly what it says. The chasing setting is interesting and makes it easier to collect outstanding invoices. Perfect for my clients because they operate brick-and-mortar service-based businesses and Blixo can log cash/check, etc. Definitely recommend!
Founder Team
Danilo_Blixo
May 9, 2024
Hi Stacey,
Thanks for the kind review! Glad you found Blixo easy to set up, and that you found the chasing feature helpful in collecting outstanding invoices. Please let us know if there’s any additional features that would help your current workflow.
I have a few use cases to manage subscriptions/monthly payments and Blixo does it well. Set up was pretty easy and intuitive. Believe it or not, there are other tools out there that overcomplicate this process with unnecessary jargon.
Looking forward to the Shopify app as it is something we'll be needing for sure! Please keep us all posted on that.
Founder Team
Danilo_Blixo
May 9, 2024
Thanks for the kind review! Glad you found Blixo both easy and intuitive. We are launching the private version of our Shopify app on September 2nd and will likely launch the public app in October. If you’d like early access to the Shopify app, please contact us on Blixo.com so we can accommodate you.
I do not believe this is a replacement for other competitors like Chargebee or ConnectBooster.
The AutoPay is very very basic - AutoPay on/off - no logic, conditions etc. Either the client AutoPays every invoice or no invoice.
The web app is quite slow in refreshing invoices etc.
Tried contacting support on their chat. No one showed up, no follow-up even though they asked for my email pre-chat.
No CNAME unless you move to the unadvertised pricing of their "Enterprise" plan.
It's just not ready, I don't see a roadmap and don't have any idea if they are headed into making quick changes.
Founder Team
Danilo_Blixo
May 9, 2024
I think creating a rules engine for AutoPay is a very cool feature idea. We could remake what ConnectBooster is doing. That said, you’re the only customer who’s requested this so it’s probably not going to be something we prioritize unless we get a lot of requests for it. All the customers we’ve talked to so far just need to set up AutoPay to automatically charge customers for any invoices they...
Verified purchaser
Not multi-currency, not multi-language, only supports US-based customers
I bought Tier 2 two weeks ago and I am still not able to use the tool!
In my opinion, this tool was not made with European customers in mind, which is ok but then it really needs to be advertised differently.
For example, it does not provide multi-currency, it is only available in USD. I have informed them since day 1, two weeks later EUR is still not available.
It is also not multi-language, basically changing your location and currency in your company settings does not reflect anywhere in the tool, or on the invoices.
Also besides VAT validation not being available, it simply does not even allow to enter any VAT data.
Furthermore payment reconciliation does not even support European banks and payment collection do not support European payment methods. They do offer stripe integration but only for credit card payments.
For all these reasons, no, I do not believe this tool was made with European customers in mind, only for US.
Finally service support chat response time is extremely slow, you can only contact them via a chat but the thing is nobody is ever present in that chat, and I have tried all hours of the day. Therefore you have to wait 24hrs before you get an answer, and even if you reply right away, since nobody is connected, you will have to wait another 24hrs.
They might as well switch to an email service support, that will definitely lower the expectations because when I contact service support in a chat, I am expecting an actual conversation through an instant messaging system.
Now this would not have bothered me of course if the tool was actually working for my use case. Then I would not need to contact service support as often and probably not have noticed their extremely slow response time.
In conclusion, if you are a US-based company with US clients, this is a great tool, it offers lots of very useful features, great value for the price and I would definitely give FIVE TACOS !
However if you are a Europe-based company with European customers, you'll have to find another tool unfortunately. It is simply unusable and most of the awesome features are not applicable to Europe, therefore I can only give one taco!
I really do hope I can find a similar LTD deal that works for Europe!
Danilo_Blixo
May 9, 2024Please request a refund from AppSumo and I’ll give you a free lifetime account for your troubles so you can use Blixo once we can support your use case (non-USD currency display, translation, VAT, and non-US bank reconciliation). If anyone else is having similar issues trying to bill customers in a currency other than USD email support@blixo.com and we’ll offer you the same deal.
Non-USD Currency...
Share Blixo
Verified purchaser
Very clean and logical
I have wanted to overhaul my subscription setup for a while. Not only is Blixio 10x more powerful/functional than what I have been using, but it is a lot more straightforward to setup. I am not the first reviewer to mention how clean the setup is, that is called a clue.
Anyways the tool looks awesome, Danilo answers questions the way I like, and he has a rockstar background.
Danilo_Blixo
May 9, 2024Appreciate the review and glad you found Blixo more powerful than your old solution, easy to set up, and clean! Happy to answer anymore questions that you have. :)
Share Blixo
Verified purchaser
Blixo has a very basic, and clean interface and is a very easy system to get set up. Really robust in their offerings, and does exactly what it says. The chasing setting is interesting and makes it easier to collect outstanding invoices. Perfect for my clients because they operate brick-and-mortar service-based businesses and Blixo can log cash/check, etc. Definitely recommend!
Danilo_Blixo
May 9, 2024Hi Stacey,
Thanks for the kind review! Glad you found Blixo easy to set up, and that you found the chasing feature helpful in collecting outstanding invoices. Please let us know if there’s any additional features that would help your current workflow.
Share Blixo
Verified purchaser
Simple to setup & straightforward solution
I have a few use cases to manage subscriptions/monthly payments and Blixo does it well.
Set up was pretty easy and intuitive. Believe it or not, there are other tools out there that overcomplicate this process with unnecessary jargon.
Looking forward to the Shopify app as it is something we'll be needing for sure! Please keep us all posted on that.
Danilo_Blixo
May 9, 2024Thanks for the kind review! Glad you found Blixo both easy and intuitive. We are launching the private version of our Shopify app on September 2nd and will likely launch the public app in October. If you’d like early access to the Shopify app, please contact us on Blixo.com so we can accommodate you.
Share Blixo
Verified purchaser
Lacking
I do not believe this is a replacement for other competitors like Chargebee or ConnectBooster.
The AutoPay is very very basic - AutoPay on/off - no logic, conditions etc. Either the client AutoPays every invoice or no invoice.
The web app is quite slow in refreshing invoices etc.
Tried contacting support on their chat. No one showed up, no follow-up even though they asked for my email pre-chat.
No CNAME unless you move to the unadvertised pricing of their "Enterprise" plan.
It's just not ready, I don't see a roadmap and don't have any idea if they are headed into making quick changes.
Danilo_Blixo
May 9, 2024I think creating a rules engine for AutoPay is a very cool feature idea. We could remake what ConnectBooster is doing. That said, you’re the only customer who’s requested this so it’s probably not going to be something we prioritize unless we get a lot of requests for it. All the customers we’ve talked to so far just need to set up AutoPay to automatically charge customers for any invoices they...
Share Blixo