After Popular.io, Sessions.us, and now realizing that BlogAssistant is no longer operational, I submitted a support ticket to Dusan. While going through all the emails and communications exchanged, I came across an email he sent on June 30, 2024, at 13:24, announcing the permanent closure of their services within less than a year from the acquisition of the deal. We must question why AppSumo did not relay this information to its customers, demonstrating support, protection, warranty, and automatic refunds. We previously valued AppSumo's LTD deals and approach, but now we should be cautious, particularly with costly deals. Furthermore, we need to insist on a long-term service warranty (ranging from 5 to 10 years).