Disconnections
I wish this software wouldn't constantly disconnect from my social profiles, some of my scheduled content. My regular single posts aren't all getting through, sometimes I reschedule them and they still don't post. Then on top of that, I find the interface rather challenging to navigate and utilize. Things don't seamlessly connect, you have to jump from tab to tab to try and figure out where things disconnect and need to be reorganized, like if a campaign misses a post, you just have to deal with it.
bing.tian_Bluestrawberry
May 9, 2024We apologize for any inconvenience caused by the recent disruptions. The nature of social media platforms often involves generating tokens for third-party services like Blue Strawberry, and the validity of these tokens can vary unpredictably. For instance, a Facebook token might last for 31 days initially and then change to 72 days upon reconnection. This variability is a measure to prevent spamming bots from negatively impacting user experience.
At Blue Strawberry, we understand the challenges this can pose and are diligently working on developing a system to anticipate these changes and provide you with advance warnings. However, this task is technically complex, and we anticipate integrating this feature as part of our 2024 upgrades. Along with this, we are excited to announce that we have several other significant enhancements planned for 2024.
Thank you for your understanding and continued support as we strive to enhance your experience with Blue Strawberry.