Q: hello, please check my supports email

Hello, please check my support's email.
I accidentally transferred the owner role of our team account to one of my team members while trying to remove them. I need urgent assistance to recover my ownership access.

I have already submitted a detailed request via email, but this is very urgent and I cannot wait for the usual response time.

Please help me resolve this issue as soon as possible.
Thank you very much for your quick support.

MCreatorPLUSJun 3, 2025
Founder Team
Support_Boardmix

Support_Boardmix

Jun 3, 2025

A: Hi, Thanks for reaching out.

We’ve checked our inbox but haven’t found an email regarding this issue. Could you please let us know the email address you used to contact us, so we can locate your request more accurately?

Appreciate your patience!

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Posted: Jun 3, 2025

i am already sent email and wrote in discord channel. please

Posted: Jun 3, 2025

please, i sent you screenrecord. thank you so much for reply

Posted: Jun 4, 2025

Hello, my problem is still not resolved, and I don’t know why. Please help me. I sent you a screen recording. Could you please check it?