Q: How can I get Tier 1 features on my Boardmix account bought 2 years ago for $99? Need help upgrading lifetime plan?
I purchased Boardmix directly from your website 2 years ago for $99 on a lifetime deal. Looking at the current AppSumo Tier 1 offering, I notice several features that aren't available in my account, including:
• AI-powered tools with GPT-4 Turbo
• Unlimited editable boards
• 500-user collaboration capacity
• Unlimited file storage
• Professional Team workspace
Since I'm an existing lifetime member who invested early in Boardmix, I'd appreciate guidance on:
1. How to upgrade my current plan to match Tier 1 features
2. Whether my early purchase qualifies for automatic feature updates
3. What steps I need to take to align my account with current offerings
I value Boardmix and would like to access these enhanced capabilities. Can the Boardmix team assist in reviewing and updating my account status?
Support_Boardmix
May 16, 2025A: Thank you for your continued support and for being an early lifetime member of Boardmix!
Regarding your inquiry about upgrading to the current Tier 1 features, the lifetime deal purchased two years ago unfortunately does not include automatic access to the latest Tier 1 plan features, as those were introduced after your purchase.
However, we do offer an option to upgrade by paying the difference to move to Tier 2.
vishal_adhikaryPLUSCan I please get a response to my question here?
vishal_adhikaryPLUSThank you for your response regarding my lifetime plan upgrade. I'd like to proceed with upgrading to Tier 2 as suggested.
As an AppSumo Plus member, I'm eligible for an additional 10% discount. Could you please confirm the final price with my discount applied and provide instructions to complete this upgrade?
I'm looking forward to accessing the enhanced AI tools.Thank you for your assistance
vishal_adhikaryPLUSHello Boardmix Team,
Following up on your Tier 2 upgrade option from May 16. As a loyal lifetime member and AppSumo Plus subscriber (10% discount eligible), I'd appreciate details on the upgrade price and process to access the enhanced AI features and workspace capabilities. It's been a week - could you please advise?