vishal_adhikaryQ: Urgent: Where do I pay for Tier 2 upgrade? AppSumo or Boardmix? Need exact payment process after 3 weeks of waiting
I've been waiting since May 12th for clear instructions on upgrading my Boardmix lifetime plan to Tier 2. Your May 29th response stated I can "upgrade by paying the difference in price" but didn't address:
1. WHERE do I make this payment?
- Through Boardmix directly where I originally purchased?
- Through AppSumo?
2. HOW do I start this process?
- Is there specific link or portal?
- Will my AppSumo Plus 10% discount apply?
3. WHAT is the exact amount I need to pay?
I've asked these questions multiple times (May 17, May 22, May 29) without getting specific answers.As an existing customer who purchased the lifetime deal 1.5-2 years ago for $99, I'm ready to upgrade but need these practical details to proceed.
Please provide clear step-by-step instructions so I can complete this upgrade I've been trying to finalise for weeks.
Support_Boardmix
Jun 10, 2025A: If your original purchase was made through AppSumo, the upgrade should also be completed on the AppSumo platform.
For the exact steps and payment process, we recommend reaching out directly to AppSumo support—they’ll be able to guide you through the upgrade smoothly.
I clearly mentioned in my previous messages that I purchased Boardmix from their website. I don't think the Boardmix team wants to answer my questions after I've been waiting for over 3.5 weeks. I have decided not to make the purchase to upgrade my plan, just due to the lack of proper communication!