Thank you for your feedback, and I sincerely apologize for the inconvenience you experienced. We at Bonboarding understand how critical uptime is for our customers. Despite the brief issue, we’re glad we could resolve it quickly—within an hour after detection. We strive to ensure our product enhances user experience seamlessly, as it has for many of our long-term users.

As a dedicated startup, our team is committed to continuous improvement and responsive support. We appreciate your understanding that bumps along the road can happen, though we always aim to minimize their impact. For that reason we have a very thorough testing (both automatic tests for code quality and manual testing).

We value your business and would love another chance to demonstrate the quality and reliability of our service. If there’s anything further we can do to assist you or improve your experience, please let us know.