MIA CUSTOMER SERVICE.\u000a\u002DNo replies here.\u000a\u002DNo reply to my questions as a trial account user. It\u0027s been 48 hours. Unacceptable.\u000a\u002DiCloud calendar sync works but not well designed like Acuity. If you want to sync multiple calendars so as not to get double booked, then Bookafy also duplicates any appointments (one to each calendar.) \u000a\u002DCan\u0027t seem to customize the emails at all, including the send from email.\u000aI was hoping to buy this and am patient knowing they get slammed by AppSumo requests, but to completely ignore all questions here and by trial account users is simply unacceptable. I\u0027ll stick w/ Acuity\u0027s stellar customer service.

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JockBrocas · Answer

This is worrying that there seems to be a lack of response to sumolings questions.

AppSumo_Jeff · Answer

Hey Sumo\u002Dling \u002D I know the Bookafy team has been swamped but no excuse :) I\u0027ll make sure Casey get\u0027s to your questions as soon as possible

casey_bookafy · Answer

Hey Sumoling... we arent ignoring. We have answered about 250 questions on this thread, and another 500 via email. We are all about customer service... sorry that you might have slipped through the cracks on us. Hoping we can make it right. \u000a\u000aYou can customize the emails in a lot of ways. The name of the \u0022From\u0022 is your companies name, and the from email is noreply@bookafy.com\u000a\u000aAnother sumoling asked if we would make it possible to add your email as the return email, and we are working on making that possible. it is in the cue. \u000a\u000aLet me know if you have any other questions! Hope we can win you back!

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