You hav to use another tool to crop the images because of a bug and they don't answer questions about when it will be fixed
Two taco because the tool has great potential. Still waiting for an answer to when it will be fixed but otherwise will need to refund. Probably released to early: 'I understand that this is a cropping bug in our product. We're working on a fix to address this. Before it works, please crop the image yourself before uploading it to avoid the image being cropped in the video. If you don't have a web cropping tool, please try our Image Resizer: https://booltool.boolv.tech/image-resizer
Jones_Boolv
May 9, 2024Thank you for your feedback and for bringing this issue to our attention. We sincerely apologize for any inconvenience this bug may have caused.
We understand the importance of having a fully functional tool and we assure you that our team is working diligently to resolve this issue as quickly as possible. In the meantime, we appreciate your understanding and cooperation in using our suggested workaround.
We also apologize if our communication has not been up to par. We're committed to providing prompt and efficient customer service. We will strive to ensure that your future inquiries are responded to in a more timely manner.
Your patience and understanding in this matter are greatly appreciated. We hope you will give us another chance to prove our commitment to providing a quality product and service. Thanks again!