Is there a better way to reach out to your support team?\u000a\u000aI sent an email to support on August 13th and have gotten no response. I would also like to do the onboarding call offered to resellers and need info on that. My team is struggling with your API and they are not getting any responses either.\u000a\u000aMy email from the 13th (some personal info XXXXXd out)\u000a\u000aWe are still not able to add team members.\u000a\u000aHello!\u000a\u000aI purchased 5 app sumo codes and paid the $499 prior to the price increase. My account is under xxxxxxx and my name is xxxxxxx.\u000a\u000aI am loving everything I have played with in Boomerangme but I am not able to add any team members to my account\u000a\u000aI think there is an error because the button is not working no matter what browser I try. Can you help me with that?\u000a\u000aAlso, is there a better way to reach out to support moving forward? Maybe a ticket system that I may have missed?\u000a\u000aThanks so much!

Question

Is there a better way to reach out to your support team?\u000a\u000aI sent an email to support on August 13th and have gotten no response.  I would also like to do the onboarding call offered to resellers and need info on that.  My team is struggling with your API and they are not getting any responses either.\u000a\u000aMy email from the 13th (some personal info XXXXXd out)\u000a\u000aWe are still not able to add team members.\u000a\u000aHello!\u000a\u000aI purchased 5 app sumo codes and paid the $499 prior to the price increase.  My account is under xxxxxxx and my name is xxxxxxx.\u000a\u000aI am loving everything I have played with in Boomerangme but I am not able to add any team members to my account\u000a\u000aI think there is an error because the button is not working no matter what browser I try.  Can you help me with that?\u000a\u000aAlso, is there a better way to reach out to support moving forward?  Maybe a ticket system that I may have missed?\u000a\u000aThanks so much!

Alina_Boomerangme · Answer

Hi KC 👋🏼 \u000a\u000aSure. To get a support you can reach us via this email support@boomerangme.cards  or intercom (there is a chat icon in your Boomerangme account).\u000a\u000aI will send you a link to schedule a meeting with our manager, as well🙏🏼\u000a\u000aBest, \u000aAlina

Alina_Boomerangme · Answer

Hi KC!\u000aEmail address is: \u000asupport@boomerangme.cards\u000aYou should log in to your account with the Boomerangme link not with your domain link to see the intercom chat support.\u000a\u000aCurrently, the option “to add the team member” is developing. We will release as soon as possible🙏🏼\u000a\u000aRegards,\u000aAlina

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