Boost.space

Product details

Q: ❓ What steps can I take to enable the v2 API on my Tier 3 Boost.space account?

I’ve been trying to use the v2 API (as documented at https://api.boost.space/v2/modules) for the past week, but every endpoint returns a `404 Not Found` error — despite correct token setup, headers, and URL formatting.

I’ve already:
- Verified my Bearer token is valid
- Included `Content-Type: application/json` headers
- Tested multiple endpoint variations via Postman and cURL
- Confirmed that v1 API works, but v2 does not

Is there something I need to activate on my account to gain access to v2?
I’m on Tier 3 from AppSumo, and I haven’t received any response from support despite daily emails for the last 6 days.

Would really appreciate guidance from the Boost.space team or other users who’ve successfully connected to the v2 API.

jason368PLUSJul 8, 2025
Founder Team
Vit_BoostSpace

Vit_BoostSpace

Jul 14, 2025

A: Hi [Client's Name],

thank you for reaching out and for your detailed message. We're genuinely sorry to hear about the difficulties you've experienced trying to connect with our support team — that's certainly not the experience we aim to provide.

After reviewing our communication history, it appears that our support team did respond to your inquiries, but unfortunately, the replies may not have reached you as intended. In some cases, we noticed that instead of replying directly to our responses, new tickets were created — which may have caused confusion and delays.

If our emails haven’t reached you, it’s possible there was a technical issue or misrouting. We’re more than happy to look into this with you to make sure it doesn’t happen again — just let us know what the best channel is to contact you directly.

We’re also glad to see that you were able to connect with one of our support team members recently and that the issue with v2 API access was resolved. Should you need any further assistance, whether it’s with the API or anything else, we're here to help.

Thanks again for your patience and for being part of the Boost.space community.

Best regards,

Vít

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Posted: Jul 8, 2025

Just a quick note to say I’ve been trying to reach out to both the chat bot and Support via email for over six days now, but I haven’t received any response. It’s been complete silence on their end.