A: Does Bot9 integrate with ecommerce platforms like Shopify, WooCommerce, or any other scripts?
- Bot9 integrates with various platforms, including e-commerce ones, through custom actions and API requests. For example, it can integrate with Facebook Messenger for customer queries using Bot9 API, which can be adapted for e-commerce customer service. Here's a basic tutorial of how you can integrate Bot9 with Shopift to automate answers related to order status queries: https://bot9.helpcenter.bot/article/how-to-automate-order-status-related-queries-of-your-shopify-store-using-bot9

Can Bot9 manage multiple accounts for different businesses within one dashboard?
The 'Customers' feature allows for managing user details across different interactions, but managing multiple business accounts from a single dashboard directly isn't specified. Track roadmap here: https://roadmap.bot9.ai/

Do all the bots work simultaneously, and does each bot have a different knowledge base, especially when managing multiple businesses?
Bot9 supports uploading business-specific training data to tailor the chatbot's responses, indicating the possibility of having bots with different knowledge bases.

Similarly, can Bot9 be used for social accounts such as commenting on posts or replying to messages on platforms such as email, SMS, Facebook, Instagram, and WhatsApp?
Bot9 integrates with Facebook Messenger and has plans for Telegram integration, indicating support for social media platforms.

If a business is discontinued, how flexible is Bot9 in updating the knowledge base and bot settings, especially regarding the limits on accounts?
Bot9 allows for the updating of business intel and training data, suggesting flexibility in modifying the knowledge base. Account limits are based on the subscribed plan, but specific policies regarding discontinuation and adjustments aren't detailed.

What types of workflow automation does Bot9 offer, particularly when considering 50 rules?
Bot9 supports custom actions, such as sending emails via SMTP, indicating a level of workflow automation. The specifics of "50 rules" aren't detailed, but custom actions suggest a degree of flexibility in automation. Here are the examples of some rules: https://bot9.helpcenter.bot/article/most-useful-instructions-for-you

Are there any limits on the data storage with Bot9?
Yes, Bot9's plans include limits on contacts storage, ranging from 5,000 to 100,000 contacts based on the subscription plan. To upgrade, contact us helpme@bot9.ai

Does Bot9 save the past history of a client by default?
Yes, Bot9 allows for the storage of conversation history with contacts, which can be accessed under each contact's details.

Does Bot9 offer an auto-translate feature, and if so, what languages are supported?
"Translate Chats" feature is on roadmap, which can add an auto-translate functionality, but current language support details are not provided.

Does Bot9 offer a live view of site visitors, and what specific data does it provide when a client engages with the bot? Is there an insights feature for this?
While Bot9 offers a live chat widget for websites, specific details on live viewing of site visitors or insights related to client engagement through the bot are not provided.

Can I manually intervene in conversations handled by Bot9's bot by transferring the ticket to a live assistant, and is there a notification or flagging system for the human operators?
Yes, Bot9 allows for manual intervention in conversations through the "Assign to agent" feature, and custom actions can be used to notify agents, suggesting a level of manual intervention and notification capabilities. Here's one example: https://bot9.helpcenter.bot/article/how-to-handover-a-chat-to-a-human

How does the built-in CRM in Bot9 function, particularly concerning integration with existing databases?
Bot9's CRM functionalities include managing and organizing user details, but specific details on integration with existing databases are not provided. However, you can use Bot9 APIs, to transfer any data anywhere.

Are there any upcoming features or integrations for Bot9 not currently available? Additionally, will AppSumo users receive updates as part of their LTD?
Telegram integration is live. Google Sheets integration is on roadmap. Appsumo users will get both the features.

Does Bot9 allow for scheduling messages by scheduling emails or live messages, or any other method?
Bot9 supports custom actions, such as sending emails, which could potentially be used for scheduling messages, but specific scheduling functionalities are not detailed