JUUANJUUANPLUS
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Member since: Nov 2023Deals bought: 60
1 stars
1 stars
Posted: Jun 3, 2024

Extremely unsatisfied

Really very poor customer service , give it a try if you don't trust me ! , as well as they give you a very poor chat widget , where you may not even customize it & at the same time just have limited access, while talking about the yearly plan they ask you to give you the same upgraded plan for USD 10,000, I would hire a developer rather and create this SaaS for this much fee for a year ! coming back to the communication numerous mails were shared but no clear communication was provided by the team nor the founder infact they stopped replying. Sorry Summit never wanted to write such a review , i was initially very much impressed , but the service was poor , i waited at least for 10days .

Founder Team
Suumit_bot9

Suumit_bot9

Jun 23, 2024

I'm really sorry to hear about your experience. We strive to provide the best service to our customers and it seems we fell short this time. I'll make sure your feedback reaches the right team for improvements. Is there anything else you'd like to share about your experience?

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