Name: Getting in touch with support seems to be impossible
Item: bot9
Rating: 1
Author: gabriel68

Group

Software

Customer experience

Sub category

Customer support

Product tag

Chatbot

Best for

SaaS

Small businesses

Alternative to

Drift

Intercom

Integrations

Crisp

Slack

Whatsapp

Zapier

Zendesk

Operating system

Browser-based

Features

White label

Allows Existing Accounts

Multilingual support (all current and future languages)

All future Starter (Tier 1), Professional (Tier 2) or Enterprise (Tier 3) Plan updates

If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates

No codes, no stacking—just choose the plan that’s right for you

You must activate your license within 60 days of purchase

Ability to upgrade between 3 license tiers while the deal is available

Ability to downgrade between 3 license tiers within 60 days of purchase

Available for new bot9 users and returning AppSumo purchasers

Previous AppSumo customers who purchased bot9 can upgrade their license to increase their feature limits

Previous AppSumo customers who purchased bot9 will retain their features

YouTube

Schedule a call

Roadmap

Facebook

Twitter

Help center

FAQs

bot9 Terms & Conditions

Final product update (4/2/24)

Founder and CEO

White-label program

From the founder

Company product and FAQs

<h4 class=""><b>Bot9 is an AI-powered, no-code builder that lets you create and train a customer service chatbot to automate sales and support tasks.</b></h4>

<p><div id="pdp-story-inline-video" class="story-inline-video"><iframe
  id="bot9-vid-copy-1"
  width="560"
  height="315"
  src="https://www.youtube.com/embed/VblBL4seGko?si=wPBv75o1gCH9J5We&amp;rel=0"
  frameborder="0"
  allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture"
  allowfullscreen
  loadonscroll
></iframe>
</div></p>

<p>Bot9 lets you <b>train a chatbot by importing content from your website</b> using bulk link import or manually entering more detailed info.</p>

<p>From there, the AI will<b> quickly scrape your data sources</b>, ensuring that your chatbot can tackle all sorts of customer inquiries and scenarios.</p> 

<p>Even better, you’ll be able to<b> set custom rules that trigger specific flows</b> in customer conversations.</p>

<p>Whether it’s routing a conversation to a human agent or responding to a hyper-specific question, these rules help your bot <b>give customers the right answers</b>.</p>


<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="bot9-1-copy-1"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-1_uuid_8050768f-0d6f-472d-8d15-0e569c16380f.png?optimizer=gif"
                alt="Train customer service chatbot"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-1_uuid_8050768f-0d6f-472d-8d15-0e569c16380f.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-1_uuid_8050768f-0d6f-472d-8d15-0e569c16380f.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-1_uuid_8050768f-0d6f-472d-8d15-0e569c16380f.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>It’s a cinch to train your chatbot on your website and documents, so it can handle various customer issues.</i></h5><p>With your chatbot, you can <b>offer scalable support across languages</b>—all while handling an unlimited number of queries.</p>

<p>Because your customers and leads can<b> access the chatbot 24/7, 365 days a year</b>, you’ll be able to provide consistent, reliable support whenever they need it.</p>

<p>Your chatbot also<b> collects and organizes all your customer details </b>including their name, contact info, location, and last chatbot interaction, in one place.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="bot9-2-copy-1"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-2_uuid_54444c42-ed5a-4195-933f-250fa633cfbe.png?optimizer=gif"
                alt="customer contacts list"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-2_uuid_54444c42-ed5a-4195-933f-250fa633cfbe.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-2_uuid_54444c42-ed5a-4195-933f-250fa633cfbe.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-2_uuid_54444c42-ed5a-4195-933f-250fa633cfbe.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<p style="text-align: center; "><i>Bot9 lets you organize and access all your customer details in one place.</i></p><p>To take things up a notch, you can <b>consolidate all your customer conversations </b>into a shared inbox.</p>

<p>That means you can <b>manage interactions across different platforms and channels </b>without logging in and out of multiple accounts.</p>

<p>Not only does this help you<b> keep customer messages from going unanswered</b>, but it also helps your support team pick up where the chatbot left off.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="bot9-3-copy-1"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-3_uuid_a31530f6-1315-4a1a-9071-9d1dfcf00a84.png?optimizer=gif"
                alt="Shared inbox for customer service"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-3_uuid_a31530f6-1315-4a1a-9071-9d1dfcf00a84.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-3_uuid_a31530f6-1315-4a1a-9071-9d1dfcf00a84.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-3_uuid_a31530f6-1315-4a1a-9071-9d1dfcf00a84.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Manage every customer conversation, across channels and platforms, from Bot9’s shared inbox.</i></h5><p>Bot9 makes it a breeze to <b>build custom workflows</b> so you can create personalized experiences for your customers.</p>

<p>You’ll be able to<b> create tailored pathways and responses</b> based on specific customer interactions.</p>

<p>And since this builder<b> integrates with popular apps</b> like Slack, Zapier, WhatsApp, and Zendesk, you can add it to your tech stack and speed up your workflow.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="bot9-4-copy-1"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-4_uuid_57b69e5e-cc16-4e39-aa3d-636dbe5e05a3.png?optimizer=gif"
                alt="Personalized workflow apps"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-4_uuid_57b69e5e-cc16-4e39-aa3d-636dbe5e05a3.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-4_uuid_57b69e5e-cc16-4e39-aa3d-636dbe5e05a3.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/bot9-4_uuid_57b69e5e-cc16-4e39-aa3d-636dbe5e05a3.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Customize your chatbot’s functionality and create personalized flows for you—and your customers.</i></h5><p>Your job is hard enough without the added stress of responding to every single customer query. (<i>“No, actually I didn’t leave you on read. I didn’t even read your message.”</i>)</p> 

<p>Lucky for you, Bot9 helps you build and train a chatbot that knows the ins and outs of your business—all without writing any code.</p> 

<p>Optimize your customer experience.</p>

<p><b>Get lifetime access to Bot9 today!</b></p>

Quickly build your own customer service chatbot to automate sales and support tasks

Automate customer support with AI

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