Misleading
the platform works as expected but there is no way to have your customers log in to their own dashboard and train or manage their bots which makes the "unlimited chatbots" pointless.
Despite the deal page listing that White Label is a feature and despite their answers to questions stating that the product is 100% White Label, it is not white labeled.
They will try to sell you a white-label offering for $2500 per year that will provide that, but those that purchased Tier 3 with that expectation of a way that customer can log in and manage their own chatbots with this product, it does not exist with any of the existing Tiers sold here.
Very misleading.
Suumit_Rollout
May 9, 2024Thanks for your feedback. It appears there’s been a misunderstanding about our offering, and for that, we apologize.
Our team is tirelessly working on making Bot9 the best platform out there, and your input is invaluable in that journey.
The White Label feature you mentioned is indeed available and perhaps there was a communication gap regarding its implementation in the different tiers.
Let’s rectify this. Please reach out directly, and we’ll make sure to find a solution that aligns with your expectations and our capabilities.
Your success is our priority, and we’re here to support it every step of the way.