For the 10 stacked codes, is 5M visitor per month per website or total? If total, that\u0027s very limiting for eCommerce use. \u000a\u000aDoes this app have the ability to let live agents take over? If so, how many agents allowed? Is there also transfer capability between agents? How about departments?\u000a\u000aDo you have integration with other support software like Abhisi or Labidesk?\u000a\u000aIs this completely whitelabel?\u000a\u000aHow about custom domains? How many CNAME is allowed for max stacked codes?

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Shahroz_Botsify · Answer

Hi Andy, \u000aHope you are doing good.\u000a\u000aThe limit is for Unique users only and we did alot of brainstorming by seeing numbers. Also the limit is for all bots not for the one.\u000a\u000aBotsify is not a complete typical live chat platform but Chatbot so yes you can handover chats to live agent from chatbot and even transfer chats to different agents but departments are not available currently.\u000a\u000aIf the tools you have mentioned has public APIs available then you can easily integrate.\u000a\u000aYes it\u0027s completely White\u002Dlabel.\u000a\u000aFor custom domains inquiry please reach out to usama@botsify.com and he will guide you about that.\u000a\u000aThanks\u000aShahroz

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