A: 1: Can i see how many people are visiting website and can initiate chat (No bot)?
Yes, you can see it in the BotStar Inbox.

2: Suppose if someone is chatting with Bot, can i takeover anytime?
Yes.

3: If someone is starting the chat, will i get any notification like email or any sound?
You would receive a sound in the BotStar app. As for email, you can set it up to receive email within any point in the conversation flow, not just starting-the-chat.

4: Can i draft shortcuts to send generic answer on real chat (No bot)?
Not at the moment, but we will improve more in the department of customer support features

5: Can i show any offer as welcome message and ask people to share their email and phone number?
Yes.

6: Do you have any App so i can answer the chat on mobile too?
Sorry, not at the moment :( we want to release the chat app this year.

7: Can i save visitor specific data like their name on backend?
Yes.

8: Can i create a pre chat form so visitor will fill the form first and then chat will be started. Name, email, phone number will be required to start the chat.
Yes. In fact, you can be creative with BotStar widget as we are one of very few platforms offering 4 different display modes like Inline, Popup, Livechat, Full-screen chatbots.