Q: Why Aren't AppSumo Customers Grandfathered Into Any New Features?
I purchased Tier 2 in March 2022, and upgraded to Tier 3 in May 2022, so I have been a supporter of Bramework for a couple of years, so I wanted you to succeed.
I was extremely disappointed a few months back with the fact that improvements to the platform have not been shared with the AppSumo early adopters. It's not as if the features you have implemented create additional running costs as far as AI credits are concerned, as First Draft Pro (for example) can simply use the allotted AI credits per month, which for me on Tier 3 is 200,000 words. So why don’t I and other AS customers not have access to these features? The same goes for Nova Chat and Blog Booster.
I am (now) also extremely annoyed with AppSumo, as it appears they haven't done their due diligence before relisting Bramework. The Deal Terms & Conditions here clearly state, 'Previous AppSumo Plus customers will be grandfathered into any new features and feature limits.' Well, Bramework has added new features since leaving the platform, and guess what? They are all add-ons which require additional monthly payments.
I look forward to reading your response.

Handy_Bramework
Aug 15, 2024A: I completely understand your frustration and appreciate your support as an early adopter. I want to clarify a few points to help address your concerns.
When we introduced new features like First Draft PRO, Smart Web Navigator, Nova Chat, and Blog Booster, we made them available as add-ons to manage the sustainability and development costs associated with these advanced tools.
While some features might not directly increase running costs, others do, and we had to balance providing value to our users with maintaining the platform’s viability.
That said, we have indeed grandfathered users like you into several new features, including Quick Draft, Team Management (which allows you to limit team members’ word usage), and Custom Post Status. Additionally, Nova Chat is included as part of your plan.
However, features like the Smart Web Navigator, Blog Booster, and First Draft PRO are offered as add-ons due to the specific costs associated with their development and maintenance.
I appreciate your concern, which has helped us notice some missing features on our product, and we are committed to continually improving our offerings.
I understand this might not fully align with your expectations, and I genuinely apologize if it feels like a letdown. Your feedback is crucial, and we’re constantly reassessing how we can provide the best value to our loyal users.
Please know that your continued support is deeply appreciated, and we’re committed to making Bramework a tool that benefits all users, including those who have been with us from the beginning. If you have any further questions or suggestions, I’d love to hear them and work together to find a way forward.
Thank you for your understanding and your dedication to Bramework’s success.

Verified purchaser
Bought the deal Nov 2022. But, same feeling that - no real features for loyal customers. Appsumo marketplace would be a head start for those startup who can offer future updates to their early investors.
It would be great if Bramework consider all the future updates with certain limits for Appsumo customers.
Otherwise really Really frustrated with the current policy.

Verified purchaser
This is the biggest BS policy I have ever heard of in my entire life ... I will not be buying from you all anymore. Nothin' Nada Zip Zilch No More EVER!

Verified purchaser
Great response ... maybe Bramework should stop emailing us deals we can't ever get!

Verified purchaser
Fully agree with you!
It's riddled with upgrades and no opportunity to use your own API. You are not missing anything