Verified purchaser
Superb results, great support!
I'm editing my review, which had originally been two stars because were errors in the system and support hadn't responded to me at all; I felt like I was being ignored.
I don't like leaving negative reviews, but the potential of this product was so high that I saw it as a way to help the Brandolia team react.
Luckily they did, and my review is now five stars—only because I can't give it 10 or 20.
As they asked, I resent the inquiry and the support team took care of it; they are applying the necessary fixes, brand creation now works in multiple languages and the results areREDIBLE!
I'm an advanced AI user; I generate images and videos daily and I have to say that Brandolia's image generation is really refined. They respect brand identity very well and use models that deliver excellent results in both text and images style.
I have to congratulate you, this is how it's done! Thank you for creating this product, handling support, and improving the details that needed polishing. We all launch products before they're 100% perfect, because if we wait for perfection we'll never launch.
The important thing is doing what you did: owning the mistakes and fixing them. That enhances the product.
Contact_Brandolia
Sep 19, 2026Hey Dacstyle,
Thank you very much for taking the time to share a feedback.
First of all, I sincerely apologize for the issues you experienced, especially for not receiving a response from our support team. I can guarantee you that this was unfortunately the only case we had. This is absolutely not the experience we want our users to have, and we are currently reviewing what happened to make sure messages are properly handled.
We really appreciate your positive feedback about the quality of the visuals and how well they respect the brand style. At the same time, we completely understand how frustrating it is to get a great result only to have text, logos, or important elements cropped.
The good news is that we already have an update planned for next week that specifically addresses the cropping issue.
Regarding the language issue, this is also something we are investigating, as the generated content should of course follow the language selected in your settings.
Please send us another email with the email address associated with your account so we can identify it and refund the credits you used because of these errors. We would also like to add some bonus credits to your account as an apology for the inconvenience.
Our team is also available through the live chat directly inside the app, it might be faster and moreconveniant for you ;) We we review user feedback every week to prioritize fixes, improvements, and new features.
Thank you again for your patience and your trust.