A: Hello The_Teen_Anxiety_Coach

Thank you for your message!

Please try to perform a hard refresh on your browser.

On Windows/Linux: Press Ctrl + F5 or Ctrl + Shift + R while on the availability settings page.
On macOS: Press Cmd + Shift + R or hold Shift and click the reload button in your browser.
This forces the browser to reload the page without using the cached version, which can sometimes resolve display issues.

Once this is done, please try viewing your documents again.

In case the issue persists, we would need you to record the issue and send it to our team at support@breezedoc.com.
Please use specifically https://www.loom.com/, as the tool will record your entire screen (we need the entire screen) and the steps you are taking, so you can share a link to the video with us.

Thank you very much, and kind regards from the Team Originals!😊