3.7
Taco ratings
Customers appreciate BreezeDoc for its user-friendly interface, seamless document management, and exceptional value for streamlining workflows. Some users have faced issues with signature box formatting and email deliverability. Despite minor drawbacks, BreezeDoc has garnered a 3.7 rating from 157 reviews. With a 60-day money-back guarantee, it's worth giving it a try for those in need of a dynamic electronic signature tool.
AI-powered summary of customer reviews
Verified purchaser
Emails Don't Send
A key function of the software - sending document via email - is unreliable at best. I sent 20 contracts yesterday, and none of them were actually delivered to their recipients. I reached out to support who informed me that "...a bad actor was able to send a number of phishing documents through our platform. As a result, our sending domain and IP were temporarily flagged by some email providers."
They knew about this issue, but sent no notification to any users, and now we just have to wait and see if their email sending domain ever regains its credibility.
I wish that I could say this is the first time this has happened, but it is not.
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Verified purchaser
cannot send documents via email
It has been working but for the past few weeks cannot send emails, I have been sending document to sign but clients do not get it, I tried my best to get support on the issue but no one responds. it is a huge problem, no support at all.
very upset
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Verified purchaser
Can't Send Via Email
Initially BreezeDoc worked great for me, but as of the past month or so, anytime I try and email the sign link it either gets flagged as unsafe or ends up in spam. Not a very professional look during a potentially stressful decision like signing on with a company.
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Verified purchaser
Not good
Doesn't send 50% of the time.
Upload a signature doesnt work.
This app is sooooo buggy
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Verified purchaser
Glitches!!
I was loving this product till now. I am having to switch service since there has been a glitch for over a week now with no fix and no communication on when it will be fixed. We have time sensitive documents to be sent and unfortunately, my business cannot run with an unreliable service on the back end. I wish the team would do a better job or communicating and in this day and age, week to 2 weeks to fix backend issues is not acceptable.
My complaint is the same as the others: the emails are not going through to clients to sign. The direct link seems to be working but makes the process more inconvenient. I emailed support but havent heard back.
I really wish I didnt need to do this but reliable service is critical to any business. Given these issues, I am not sure about the reliability of the product or the intention of the team to continue providing quality service, especially given the lack of proper communication and updates.
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