Soooo basically someone created this tool based upon their one unique business scenario, and thought "the rest of the business world TOTALLY works EXACTLY the same way!" 🤦‍♀️ I don't believe I have ever left a negative review on AS, and I don't usually leave reviews here. But guys, come on.... is this a joke?

First off I skipped Zapier, because honestly, this is AppSumo... with as many Zapier-alternatives that have launched on AS, why would anyone think it's a good idea to provide only ONE integration to the most expensive platform?

Anyways...

I uploaded a CSV of my Amazon reviews which come with the standard fields you get on almost any e-commerce site, including Shopify too. When uploading from CSV you are limited to FOUR fields: name, email, question #1, question #2. And you MUST fill in name, email and question #1. The limitation to 3-4 fields that YOU the app creators chose is enough to make this useless for MOST businesses.

Sooooo basically you should ONLY get this if:
- You already pay for Zapier
- You are using this to ONLY analyze answers to questions... because it was clearly not built for analyzing reviews
- You don't mind the sloppy misspellings... "Costumer", "Compliants" and more
- Your upload data ONLY consists of 4 fields maximum: name, email, question #1, question #2... want your dates and review stars in there too? Naaah forget about those, there's no place to use those here.
- Your upload data has at MINIMUM the 3 fields: name, email, question #1... because if you do what I did thinking 'oh I'm sure they know not everyone has buyer emails so I'll stick another field in here since it's required'........ NOPE! That field was meant for ONE purpose and ONE purpose only. If you stick any other data in that field, again BECAUSE IT'S REQUIRED and you cannot bypass it, then that field will be filled in the rest of the dashboard too.
- Your product/service can be evaluated on "customer support", "ease of use", "features", "pricing" and "other"... because those are the ONLY fields on the 5 point diagram off to the side. They are non-customizable. And for my physical products business (gifts) makes at least 2 of those fields completely irrelevant.
- You don't mind a subpar AI. On my TWO highlighted sentences it chose "I couldn’t be happier with it!" and "The only problem is I ordered a size 8, I should have ordered a size 7.5."..... I mean, the first one I agree that's a good sentence from my reviews to highlight. But the other sentence? I don't believe there even is an AI here. I'm going to guess this tool just picked 2 random reviews to put as my "Highlighted Sentences".

It was a nice idea, and I'm sure it worked for you guys, but you should've definitely kept this as your internal tool to use for your own rigid purposes. This does not in any way shape or form take into account other businesses.