4.9
Taco ratings
Customers value Brilliant Directories for its intuitive interface, extensive features, and exceptional customer service. While some users have mentioned limitations in categorization options and template modernization, the platform's overall rating of 4.9 and 855 reviews solidify its position as a top choice for those seeking a comprehensive membership website solution. Additionally, with a 7-day free trial and a 60-day money-back guarantee, it's certainly worth exploring.
AI-powered summary of customer reviews
Verified purchaser
My New Favorite Website Directory Software
The Brilliant Directories system is easy to get up and running, and it's packed full of features. The documentation and videos make the more detailed features easy to implement.
I'm loving everything from the dashboard to customer automations to the SEO features.
You can tell that the system was designed by agency owners; they've already thought of every little aspect.
Everything is already built in and ready to go; no need to build workflows and automations, no custom code to embed, or zaps needed. It's all there and very little customization is needed, even for branding the automated messages.
I had one domain issue unrelated to their software, but when I emailed support, they responded within 30 minutes, and after one more Q&A back and forth, they gave me the solution along with an easy step-by-step how-to.
5-Star positive experience from both the system and their support! 100% recommend.
Jason_BrilliantDirectories
Aug 15, 2025Hey Hey!
Wow ... thank you so much for the amazing review! We're really happy to hear that the platform and support experience have both hit the mark for you.
It’s especially encouraging to hear how much you’re enjoying the built-in features and automations—we designed BD to take a lot of the heavy lifting off your plate, so it’s great to know that’s coming through.
We’re here anytime you need...
Share Brilliant Directories
Verified purchaser
A great Product
At the begging, its looks complicated but after getting great support and also the AI support
I understood the system and its run
Thank you all
Jason_BrilliantDirectories
Jul 29, 2025Hi there,
Thank you so much for the kind words! We’re really glad to hear that the support team—and the AI helper—made things easier as you got started.
It’s great to know you’re feeling more comfortable with the system now. We’re here for you anytime you need help along the way. Thanks again for being part of the BD community!
Share Brilliant Directories
Verified purchaser
Out of Box Thought. Out of Box (ready to roar) Product!
I have been looking for a directory forever but the daunting ask of setting up a wordpress site with such capability made me drop the idea. Thanks to Brilliant Directory, a hosted directory that comes with all the necessary plugins (free!!) and some optional features (at really low) price when you need to scale up. Unlike many other saas, this is a polished product with years of development that makes it ready (and rocking) right out of the box!
Jason_BrilliantDirectories
Jul 29, 2025Hi there,
Really appreciate you taking the time to share this—it means a lot. We're glad Brilliant Directories made it easier to finally move forward with your directory idea. That’s exactly what we built it for.
It’s great to hear the platform feels solid and ready to use out of the box. We’ve put a lot of time into shaping something reliable, and it’s always encouraging to hear that it’s...
Share Brilliant Directories
Verified purchaser
Mature, Robust, and Highly Functional Directory Platform
I recently purchased the Tier 5 plan of Brilliant Directories, and I must say, it has significantly simplified the process of managing my membership site. The platform offers a ton of features, including the ability to accommodate up to 50,000 members (on my plan), developer tools, and seamless integration with Zapier, which has been a game-changer for my marketing efforts. The user interface is fairly intuitive, allowing me to manage member profiles, analyze revenue metrics, and organize content efficiently.
While it does require some time to fully grasp all the functionalities, the learning curve is worth it for anyone serious about launching a successful membership site. Customizing my site's appearance has been straightforward, enabling me to adjust settings such as membership plan URLs and member review configurations effortlessly. Overall, if you're an entrepreneur or marketer looking for a comprehensive solution to launch, manage, and monetize your membership community, I highly recommend giving Brilliant Directories a try.
Jason_BrilliantDirectories
Edited Jul 12, 2025Hi mgreenly,
Thank you so much for the detailed and encouraging review—and for choosing Tier 5! It means a lot coming from someone with your experience.
We’re really glad to hear the platform is helping simplify your membership site and that features like Zapier and the developer tools are making a real difference for your workflow. It’s also great to know the customization options and metrics...
Share Brilliant Directories
Verified purchaser
So-far so good
Brilliant Directories is was easy to setup although I am still learning all the ropes and how to make it perfect for my wedding vendor directory. There Facebook group has been a huge help along with their tutorials and support articles.
Jason_BrilliantDirectories
Jul 5, 2025Hi Brandon,
Thank you so much for taking the time to leave this review—and welcome to the BD family! We’re glad to hear the setup has been smooth so far and that the Facebook group, tutorials, and support articles have been helpful as you build your wedding vendor directory.
We’re here for you anytime if you have questions or need a hand along the way. Wishing you lots of success with your...
Share Brilliant Directories