Really straightforwrd to use thanks to the excellent 'getting started' tutorials. When I did run into something I was struggling with, not only did I get a timely response from the tech support team, but Sergio (is it OK to name-drop?!) went above and beyond in his helpful response. I had a very niche question and he took the time to not just answer it, but to make some really detailed, creative and helpful solutions. I'm super-excited to see what I can create with Brilliant Directories!