Brizy Cloud

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Member since: Sep 2015Deals bought: 223
1 stars
1 stars
Edited Oct 29, 2024

Don't Migrate Your Site

Additional update: After reporting this issue I was told that they were not going to fix the issue. This makes it a 1 taco review. They do not supporting migrating sites from wordpress to Brizy without breaking your SEO.

Update: I found the support team to be poor. A flaw was raised with how the system handles trailing slashes and essentially got back "Every platform works differently, my dear". Apart from the demeaning attitude of your support member they are not providing a realistic fix.

I really like Brizy and it would of been five stars but I found out something that would make me say don't migrate indexed sites over to Brizy from Wordpress. My site has over 150 posts, I spent days migrating the site over. Google indexes the site with a trailing / at the end of the URL. By migrating the site over I have broken every google link to my site as Brizy redirects any url with a trailing / to the homepage. The only way to fix is setting up manual redirects for all 150+ posts.

This is a major flaw and it makes me say that Brizy is great for new sites but avoid for existing sites. Google takes a long time to re-index and support has not provided a realistic fix that will not take days to manually do or weeks for google to might fix the issue wile probbaly damaging my rankings.

Brizy could fix the problem easily but they will not do it. At the moment use Brizy for new sites and avoid for existing sites until it gets fixed.

Founder Team
Dimi_Brizy

Dimi_Brizy

Dec 5, 2024

Thank you for taking the time to share your detailed experience. We deeply regret the frustration and challenges you faced while migrating your site to Brizy, particularly with how trailing slashes are handled. This is a critical issue, and we understand the impact it can have on your SEO and the time you’ve invested.

We sincerely apologize for the tone and response you received from our support team—it doesn’t reflect the standard of service we strive to provide. Your feedback highlights the importance of clear, respectful communication and realistic solutions, and we will address this internally to improve.

As for the issue itself, we acknowledge that handling trailing slashes more effectively is a necessary improvement. We understand how vital seamless migrations are, especially for established sites, and we regret that we couldn’t provide the fix you needed. Your suggestion to use Brizy for new sites is valid, and we’ll continue working on improving the platform to better accommodate migrations without compromising SEO.

Your trust means a lot to us, and we hope to earn it back by addressing these concerns in the future. If there’s anything more we can do to assist you, please don’t hesitate to reach out. Thank you again for your candid feedback—it helps us grow.

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