Brizy Cloud

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Member since: Oct 2022Deals bought: 11
1 stars
1 stars
Edited Jul 3, 2025

Feeling very much duped by Brizy regarding upcoming features

First, there is much to like about Brizy Cloud, especially if you need quick and simple websites. It was the first web builder we bought on AppSumo that we decided to keep because we believed it had real potential. This decision was based on promises of key new features we depended on. Unfortunately, it now feels like we were either misled or that product development at Brizy is in disarray.

As it stands, we may have purchased a web builder that is largely useless for our intended purpose.

Brizy claims to support multilanguage sites. However, without proper site structure and slug translations, this feature is practically worthless. Websites built with the current setup risk losing significant local organic traffic and may face Google penalties for poor implementation and ignoring best SEO practices. We asked support if they would implement best practices with URL structures like .com/vitamins, .com/pt/vitaminas, .com/no/vitaminer to make multilanguage sites viable—something we urgently need.

Here is how it unfolded:

1) October 15-16, 2024: In the Questions segment, Brizy confirmed the proposed multilanguage URL structure was “coming soon.” We held off refunding because it seemed Brizy Cloud would soon meet our needs.
2) February 4, 2025: Follow-up email from support implied the earlier promises were misleading:
“Thank you for your request... we've created a feature ticket so the team is aware and might add this in a future update.”
3) April 2025: Support email acknowledged work on multilanguage with slug translation but warned:
“We need to consider many factors before implementing this, as it could break SEO for existing sites. Therefore, no ETA yet.”
4) July 1, 2025: Support update:
“The issue is still on the to-do list, but due to priority changes, work has stopped temporarily. Rest assured, this feature will be included in future updates.”
5) July 2025 (support forum):
“Slug translations are not in the works at the moment.”

This back-and-forth leaves us uncertain if or when Brizy will fix this. Other essential features have been stuck on their roadmap for years. Until this is resolved, consider a better multilanguage solution. We had AI help us with a summary of why the current setup for multilanguage is no good and likely to result in a loss of organic traffic and posted that to their roadmap under "More SEO options" here: https://trello.com/c/Qp8tJg6d#comment-685bf49a6d445259adcb7f62

We made another purchase with Brizy Cloud in late June, still hoping for proper multilanguage features. This was after getting the following answer about tooltips in the question segment:
“A tooltip functionality is coming soon, it’s on our roadmap.”

We also asked:
"Is there a template or easy way to display scientific references with numbered brackets including tooltips and a collapsible references section like this site?
https://www.health.com/nutrition/groceries/health-benefits-watermelon
We need a simple, time-efficient method for science-based sites."

The reply was:
"Yes, you can do something similar using collapsible tabs, accordions, and scroll-to-section links."

However, since then we found no tooltip feature on their roadmap and indications suggest it will not arrive soon, it at all (for what we know). It seems before purchase, everything is “coming soon,” but after purchase, features go on hold or vanish from plans. Who is managing this?

We hope we are mistaken and that promised features will appear soon so we can update this review to a well-deserved 5 tacos. But for now, we can only give 2 tacos because the main reason we chose Brizy is currently void. It is disappointing, to say the least. Support has been responsive though, and seems to do a great job, but support replies do not build our websites...

Update: The lack of responses from Brizy and unreliable support—evident both in our case and in feedback from other Sumolings—has led us to the unfortunate conclusion that we are unlikely to build the type of websites we had hoped for with Brizy Cloud. While we remain customers based on our earlier purchase, we have, unfortunately, obtained a refund for our most recent purchase. Hopefully, a new and better no-code web builder with true multilanguage support will show up here on AppSumo soon.

Founder Team
Dimi_Brizy

Dimi_Brizy

Sep 9, 2025

Thank you for taking the time to write such a detailed review, we can see how much thought and effort you’ve put into sharing your experience, and we’re truly sorry for the frustration this has caused.

You’re right that some features, including multilanguage slug translation and tooltips, have taken longer than expected, and at times our communication around timelines hasn’t been as clear as it should be. That’s on us. Multilanguage support in particular involves significant complexity, especially around preserving SEO for existing websites, and we underestimated how long it would take to do it properly.

We understand that when features are described as “coming soon” but are then delayed or reprioritized, it erodes trust, especially when those features are critical to your use case. We take that feedback seriously and are working to be more transparent about roadmap priorities and timelines moving forward.

We’re glad to hear you found our support team responsive, but we also agree with you: support responses are no substitute for the product features you rely on. We’re committed to making Brizy Cloud better and hope to regain your confidence by delivering on these important capabilities.

Thank you again for your honesty, feedback like this helps us identify where we need to improve not only in development, but also in communication and trust with our community.

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