Verified purchaser
Poor Customer Service
I wouldn't recommend this platform. If you can find an alternative, go for it. I raised a concern, and after more than a week, they claimed it was resolved — but when I checked, it wasn’t. As of this writing, the issue is still unresolved. Their customer support is very poor when it comes to providing updates, and response time is frustratingly slow.
Dimi_Brizy
Sep 9, 2025We’re really sorry to hear about your experience and the frustration caused by the delay in resolving your concern. This is not the level of support we strive to provide. Your feedback is very important to us, and we’re taking it seriously to improve both our response times and communication. If you’re open to it, please reach out to us directly at support@brizy.io (cc to dimi@brizy.io so I can stay in the loop), and we’ll make sure your issue is given top priority. Thank you for bringing this to our attention, we’ll use it to do better.