A: Hello,

We’re sorry for the frustration this has caused.

Your AppSumo account and BrowserAct account are separate systems, so access will not sync automatically unless the activation link is completed successfully.

To activate your license, please follow these steps:

Log in to your AppSumo account

Go to the Products page

Find your BrowserAct order

Click the Activation button

Use the generated link to complete the activation process

If you still run into any issues, please reply to this email with your License Key. We’ll check it right away and manually apply the correct Max Tier access to your BrowserAct account if needed.

Please feel free to send over any additional questions anytime.