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I'm partially correcting my rating for two reasons. First, support responded promptly, although I preferred to investigate the issue myself. Second, I solved the problem by switching to a non-Chromium-based browser (like Chrome and Opera, which I previously used). However, before giving it five stars, it would be appropriate to address this limitation caused by this incompatibility.
Claire_BrowserAct
Jan 6, 2026We sincerely apologize for the inconvenience you have experienced.
We previously replied to your email regarding this issue, but we have not yet received a follow-up from you to understand what went wrong. We are sorry for the poor experience and take this matter very seriously.
Could you please let us know which specific website you were unable to access or start with? If the issue is on our end, we will immediately work to resolve it promptly.
Thank you for bringing this to our attention, and we hope to assist you further as soon as we hear back.