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Member since: Apr 2020Deals bought: 164
1 stars
1 stars
Posted: Nov 22, 2024

Terrible Experience with Btrendy – Non-Responsive Support and Broken Promises

My experience with Btrendy has been nothing short of a nightmare. The company displays utter disregard for its customers, and here are just a few of the many issues I’ve faced:

1. Non-Responsive Support: Despite numerous emails to both their general support email and the founder’s email address, there has been no response for months. Messages to their listed contacts bounce back as undeliverable, leaving customers in the dark.
2. Missing Credits: Btrendy has failed to provide the promised monthly credits for their Lifetime Deal (LTD). I also purchased an additional 300 lifetime monthly credits for $99, but these were never added to my account, despite repeated follow-ups.
3. Empty Promises and Lies: Btrendy claimed they were aware of the issues with credits and promised fixes, which never materialized. Their assurances, such as “the credits will be added today,” were blatant lies.
4. Scamming Customers: They advertise features and additional credit packs to encourage customers to spend more money, but the services or credits are never delivered. Refunds are ignored, and any attempt to resolve the issue is met with silence.
5. Neglecting Customer Communication: They straight-up ignore emails and fail to address the core issues, leaving customers to deal with a broken platform and unfulfilled promises.

To add insult to injury, their refusal to adhere to their own commitments and the complete lack of accountability make it impossible to trust this company. I attempted to work through AppSumo, where the deal was purchased, but even their intervention couldn’t prompt Btrendy to deliver.

Avoid Btrendy at all costs. This platform appears to be a scam, preying on unsuspecting customers with false promises and zero intention of delivering the services they sell. Save your time, money, and energy for a company that respects its customers and delivers what they promise.

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