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Member since: Mar 2015Deals bought: 253
5 stars
5 stars
Posted: Mar 3, 2023

Absolutely amazing bug reporting tool - our support team at ReachOut.AI is very happy about this gem (our users too!)

I must say that this app is a game-changer when it comes to debugging and closing tickets quickly. We have been trialing and using BugPilot for about a month now (before it went live on AS) and have found it to be incredibly useful for ReachOut.AI and our team.

The integration with Crisp is seamless and has helped our support team to reproduce issues quickly by watching actual recordings of user steps. This feature has been particularly helpful in reducing the time taken to resolve issues as we can quickly identify the root cause of the problem without having to ask users questions that could delay the resolution.

Moreover, the user interface is intuitive and easy to use, which has made it easy for our team to get started with BugPilot without requiring extensive training.

Overall, I would highly recommend BugPilot to any SaaS team looking for a powerful debugging platform that can help streamline their support operations and reduce resolution times. This app has been an absolute game-changer for us, and I have no doubt that it will be the same for others as well.

Don't miss this, seriously!

Founder Team
Krste_Bugpilot

Krste_Bugpilot

May 9, 2024

Thank you for the kind words John!

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