Apparently my first review got removed. Software was great when first getting the LTD. But quickly after, they started making drastic changes because according to the dev, 1 or 2 people took advantage of the software and connected to high volume website (1million visits per month).

Periodically I'm checking the progress as after the changes the software became unusable and not even close to hotjar alternative. Barely records any sessions as I'm just looking for homepage at the very least, the settings keep changing slightly and need to be re-enabled. I have it in 3 websites with a few thousand visits per month and have had 3 sessions recorded all of may.

I mentioned to the dev the ideal scenario for this software is it uses AI to review the screen recordings and only notify us when it detects an error (which is how it was presented here) it did do that before all of the changes, hoping we get to that point again, because for website and app management that would be a game changer.