BugReporting

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Member since: May 2018Deals bought: 254
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Posted: Jan 2, 2021

Video Recording works well but clicks do not work when video is gettting recorded.

Hello Team,
I have tried the bugreporting in my wordpress site. When we click on the video recording, it starts the recording successfully, but the concept of the software is to show bug reporting in a video which gets tagged to the backend for review and fixing. I have noticed that when the video is on, we are not able to click on any weblinks or tabs ( In this case, I don't understand how can we record the issue without clicking the page links and explaining the bug ). Please let me know if there is something else to be done.

Founder Team
as_vb

as_vb

May 9, 2024

Hey mate!

This should absolutely not happen as we don't overlay block on any button click events or the like. We're reviewing this right now as this is working perfectly fine for us in other products where the app is currently embedded

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