I was 90% done writing a one star review for BugSmash when one of its co-founders, Nabil, reached out to me via email. I had purchased BugSmash within a day of the deal going live - I knew my clients would love a service like this. After purchasing, I immediately had major issues connecting to a website hosted on an Azure Web App and loading images from a separate Wix site. With my initial excitement about the service drained, I went to leave a review to warn other hopeful AppSumo users not to purchase. I was just about to submit my review when I noticed a new email from Nabil in my inbox. He introduced himself, mentioned he received a notice about the error I encountered just minutes earlier, and assured me his dev team was on it. Within hours, the Azure App Service was working. Within a day, the image issue for my Wix site was resolved. Nabil was responsive, reassuring, and clearly full of energy to continue improving this product. I've since used BugSmash with multiple clients, and have received stellar feedback about the experience. It's very user friendly and reduces both time spent and miscommunication risk in our review cycles. I couldn't recommend this enough. Purchase with confidence.