4.5
Taco ratings
BunnyDoc is appreciated for its user-friendly interface, responsive customer support, and seamless document signing process. Some users have highlighted minor drawbacks such as limited functionality at lower tiers and occasional issues with text formatting. With an overall rating of 4.5 and positive feedback, BunnyDoc is a solid buy for those in need of a convenient document signing solution. Plus, with a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Pathetic and non-existent customer service
I reached out to customer support over 10 times - their product is not so obvious and they are not in a place where they'd like to help the customer get the problem solved.
I haven't refunded it yet - but I just called someone else and bought their product in 2 min and got all my work done about bulk signing over 25 contracts
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Verified purchaser
Problems with text formatting
I don't know what the reason is but, although when inserting the different fields to fill in I select the same font and size, it does not work at all, and some fields appear with the-larger texts and others with smaller (even ridiclly small) texts. There is no way to match them.
I have spent many hours trying to make the forms look professional but I have had to give up. Impossible.
I reported this problem over a year ago and they have not fixed it. Regrettable.
I am very sorry but I am looking for another application that will allow me to do my contracts in a normal way.
BunnyDoc
Edited Feb 9, 2025Hi,
We are pleased to announce the release of a new feature that addresses this issue. We have introduced functionality that allows users to enable or disable text auto-resizing. You can now configure this setting from the field options—choose whether the system should automatically resize the font if the signer enters more text or keep the font size fixed, restricting additional input if it...
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Verified purchaser
Pretty Solid
Does what you want it to do...I purchased the first tier as I will never have 500 signatures in a year, let alone a month. A few limitations I have found. 1. Single user at this tier, that seems really light. 2. Only one link for the entire account.
The first one I can kind of understand...but the second, this is just silly. Why not have a link for each document? Why am I forced to 'email' the document through the system?
Overall, interface is nice, tool does what it should, but does have a few limitations.
BunnyDoc
Feb 9, 2025Thank you for your feedback! We’re glad you find the tool useful and appreciate your thoughts on the limitations. Just to clarify, the public form link is different from the signature request link. While your package includes one public form link, you can generate a signature request link for any document without limitations, and you can share it via email, WhatsApp, or any other medium. We’re...
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Verified purchaser
Great Platform for Seamless Contract Signing
I’ve tried several different platforms, and this one is by far my favorite. First, they don’t randomly add their logo or links to the original contract, which is a huge plus. The contract number addition is optional, so I appreciate the flexibility.
I’ve contacted customer support multiple times for various requests, and they’ve always responded quickly and been very helpful.
The only area for improvement I’d suggest when use manually name text fields, the font size becomes very small after the client signs, even for short name. This may need to be investigated for improvement.
Overall, highly recommended!
BunnyDoc
Feb 9, 2025Thank you for your wonderful feedback! We're thrilled to hear that you’re enjoying the platform and that our customer support has been helpful. We’ve actually released an update that allows you to select whether you want the system to auto-resize the font or keep it the same, which will restrict the user from entering more data, preventing the font size from reducing. We hope this improvement...
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Verified purchaser
Not a Good Start
The signup experience was difficult. I waited for their email to sign up for over 8 minutes and checked all my inboxes, social, and spam, but nope, the email did not come. You are probably using a very cheap mail service. Moreover, when it finally came, my Gmail marked it as a suspicious email. Wow, and I am going to use it to collect legal signatures. Do you think it looks like a trusted experience at all?
The screenshot is attached below. I want to love the product, but I couldn't explore the whole software and I am already frustrated.
https://ibb.co/G7nP3W5
BunnyDoc
Dec 17, 2024Thank you for sharing your concerns and feedback. We sincerely apologize for the difficulty you experienced with the signup process. We use SendGrid for account activation emails, and we understand how frustrating it can be when emails don’t arrive promptly or get marked as suspicious. We are constantly working to improve the experience and will investigate this issue further. We truly appreciate...
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